Emergency Contact Information and Medical Procedures

Emergency Contact Phone Numbers

General Emergencies

112

Police Station

Policía nacional: 091
Policía municipal: 092

Fire

Bomberos: 080/085

Medical Emergencies

If you find yourself in a medical emergency call 112 and ask for an ambulance. They will take you to a local hospital.

If you do not need emergency treatment, call one of the doctor’s offices listed under Medical Procedures.

EUSA

In an emergency, first seek assistance from emergency services, then contact the EUSA office for further assistance:

EUSA EMERGENCY CONTACT BETWEEN 9AM – 3.30PM
Tel: 91 399 4444

EUSA EMERGENCY CONTACT BETWEEN 3.30PM – 9AM:
Tel: 638 312 097

In the event that your local EUSA emergency number is unreachable (massive communication infrastructure problems or in the unlikely event that the duty staff member cannot respond due to a local crisis), you can contact the EUSA emergency phone in Paris.

EUSA Paris EMERGENCY CONTACT BETWEEN 9AM – 3.30PM


Tel: + 33 1 40 47 92 71

EUSA Paris EMERGENCY CONTACT BETWEEN 3.30PM – 9AM:

Tel: +336 45 18 50 23

The Paris number is only to be used in the event of a widespread emergency in Madrid. The staff in Paris are not able to provide assistance in the event of lockouts, individual health issues, etc.

Vocabulary

This is an emergency: Es urgente/Es una emergencia.
Where can I get help?: ¿Dónde puedo encontrar ayuda?
I need help: Necesito ayuda.
Please help me!: ¡Ayúdeme!/¡Socorro!
Where is the police station?: ¿Dónde está la comisaría?
Stop! Thief!: ¡Socorro! ¡Ladrón!
My blood type is…: Mi grupo sanguíneo es…
I’m not feeling well: No me encuentro bien/Estoy enfermo/a.
Please take me to the hospital/doctor: Lléveme al hospital/médico/doctor.
How do I get to the (doctor, hospital)?: ¿Cómo voy al médico/hospital?
I’m allergic to penicillin/aspirin.etc.: Tengo alergias a…
I am diabetic:Soy diabético/a.

Medical Procedures

At a private doctor’s office you should expect to pay the full amount of the bill upon release. You then will be issued a receipt that you’ll need to turn into your health insurance company for reimbursement. In case of any needed medical treatment, please inform the Program Manager as soon as possible.

If you are suffering any sort of depression or mental distress please contact the Program Manager immediately.  EUSA can put you in contact with a therapist.

EUSA cannot recommend any specific healthcare providers, but offers these as a resource.

Clinics

INTERCLINIC: Dr. Ayala, Dr. Noriega, Dr. Cid, Dr. Borrás
Claudio Coello, 117 Bajo Derecha
Tel: 91 576 9901
Hours: Monday-Friday 9:30 am - 2.00 pm and 3:30 - 7:00 pm.
Saturdays 9:00 – 12:00 am.
Cost of visit: 40 Euros

UNIDAD MÉDICA
(The British Medical Unit)
Conde de Aranda, 1 First Floor
Tel:  91 435 1823 (appointments necessary).
Hours:  Monday-Friday 9:00 am - 8:00 pm.  Saturdays for emergency cases only from 10:00 am - 1:00 pm.
Cost of visit: 70 Euros

Emergency Rooms

HOSPITAL SAN CAMILO
Calle Juan Bravo, 39
Tel: 91 402 2100
Cost of visit: 150 Euros

RUBER
Calle Juan Bravo, 49
Tel: 91 402 6100
Cost of Visit: 500 Euros charged and then added or subtracted depending on service

Dentists

Dr. Cabrera Santamaría (English Speaking Dentist: he studied in USA)
Calle Carranza, 20 – 1º B
Tel: 91 445 8916

Dr. Carlos Sánchez Tejera, (English Speaking Dentist: he studied in USA)
Fernando de Católico, 86
Tel: 91 544 4624

Therapists

SINEWS MULTILINGUAL THERAPY INSTITUTE
Calle Zurbano 34, 1º izq
Madrid 28010
91 10 700 1979
www.sinews.es
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
Cost of visit: 65€ for psychotherapy sessions and 95€ for a psychiatric consultation

Bilingual Psychologist
Velázquez, 124
Tel: 91 359-3215

Dr. Luis Robaina (Bilingual Psychologist)
Ferraz, 27 1º Dcha
Tel: 91 556-4151

Dr. Pedro Corrons Rodríguez (Bilingual Psychiatrist)
Plaza del Ángel, 6
Tel: 91 532 7145

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