The Irish workplace is generally more intimate than American professional settings. Not only are most companies smaller than their U.S. counterparts, staff tend to socialize together more frequently than in the U.S., and they know each other better. Your co-workers will be curious about you, too: don’t be surprised if you’re asked about your family, romantic life, pets, religious observance, etc, all on your first tea break!
Dublin is the centre of Irish industry, so you’ll be working with people from all over the country, and, very likely people from all over the world. During the boom years (1999-2007) a huge influx of people arrived from the new European Union accession states – particularly Poland. This combined with the fact that Irish people are generally eager to travel and explore, means you’ll find that Dublin is extremely cosmopolitan and international compared to U.S. cities of similar size.
Part of the thrill of an internship abroad will be discovering the differences in how you and your co-workers relate to each other. You’ll hopefully return with new perspectives and new ideas about how to negotiate in cross-cultural situations. There are, however, a few key things you should know about the Irish workplace:
A work placement (“internship” is an American word) in Dublin will open you up to a different working style, work culture, and work experiences. In order to get the most out of your time learning there, take note of these points:
In Ireland, businesses generally run in a slightly more casual manner, with more emphasis placed on individual initiative and motivation. It is very likely that you will be given projects and expected to complete them with your own resourcefulness. This does NOT mean that you cannot ask for help – it simply means that your supervisors will assume you will ASK for help if you need it. They may not want to appear to be breathing down your neck or handholding you through your placement. Supervisors NEVER complain about interns asking for work or for help.
We will answer this question with much more detail once we know where you will be placed. It is tough to generalize on this one because we have placements ranging from suits and ties to sandals and jeans. However, if you are working in a business setting (i.e. a bank or law firm) you should bring at least one suit and several dress shirts and ties. A sports jacket will work as well. In other, more casual placements (i.e. a PR agency or magazine) khaki trousers, skirts (for women), and sweaters or dress shirts should be fine. Make sure you ask about this if we haven’t told you by the time you leave for Ireland.
Have a look at our Dress Code page for some examples of typical outfits for workplaces of varying formality.
Again, this is difficult to generalize - you will work whatever hours are asked of you, and this will be vastly different for different industries (an investment banker will work much longer hours than a school teacher, for example). These hours are non-negotiable and will be expected by the employer and the placement office.
Although Dublin is a small city, it has terrible traffic and a public transportation system which is still trying to catch up to massive population growth. It is not unusual for a commute to take at least an hour each way. You’ll definitely be able to “whinge” (complain) like a native Dub after a few days – everyone is in the same boat (or bus or train or tram).
The Placement Team will make every effort to make sure you know who your direct supervisor will be. This is usually ONE person who will be responsible for you for the entire duration of your placement. This is the person you will go to when you need help, have concerns, or simply need a new assignment. This person may not be the Office Manager and in fact, may be in a junior position him/herself. You may find that you are not far off in age to your direct supervisor – this is common – Dublin is a young city! You may also find that your placement will develop and as your job description evolves, you may be supervised by other members of staff.
You should, however, see yourself as working for the entire organization. If you find you have free time, offer to help even the more junior staffers. They’ll appreciate the offer and may be able to return the favor by inviting you to interesting meetings or asking for your input on their projects. If you have a problem with your direct supervisor, it is perfectly acceptable to speak to their direct supervisor to get your concerns addressed. However, it is advisable to speak to a member of the Placement Team before you do so as we may be able to provide assistance or another point of contact in the company.
EUSA is a not-for-profit internship organization specializing in customized, academically-directed programs in
London, Dublin, Madrid, Paris and Geneva.